Choosing a Quality Facility Support Service

When choosing a cleaning vendor for your facility or organization, how do you ensure the company you choose will be the right long-term partner? Of course, you’ll look for characteristics like reliability, quality work, responsiveness, and recommendations that improve their service to you.

But any company can claim to have those characteristics.

How do you know the vendor you are considering is capable of providing that level of quality service? Start by looking at how well-run the company is in its own right.

That is the guiding principle behind the Cleaning Industry Management Standard (CIMS) certification. Cleaning vendors that achieve the highest standards for their own businesses raise the standards of the industry as a whole.

CIMS certification requirements

To attain CIMS certification, a cleaning company must meet a rigorous set of standards and best practices in the following areas of their business:

• Quality Systems
• Service Delivery
• Human Resources
• Health, Safety, and Environmental Stewardship
• Management Commitment

Earning a CIMS certification can be a long, painstaking process. Once a company believes they have achieved the requirements to earn a certification, it must undergo a comprehensive assessment from an independent, accredited assessor.

If the assessor finds that the company is compliant with the standards, it will be granted the certification. But the process doesn’t end there! To maintain a CIMS certification, an organization has to apply for re-certification every two years.

How a CIMS certification benefits you

A CIMS-certified organization has a proven commitment to quality. For the client, this commitment translates to the highest quality performance, the best service, and unsurpassed responsiveness in every phase of the client-vendor relationship — from bidding to job performance to invoicing.

A CIMS-certified partner’s commitment to its employees and effective management means you get highly-skilled, well-trained, and responsive staff who are more committed to you and your organization because their employers exemplify that same commitment.

What do you get when you choose a CIMS-certified vendor? More than clean — you get a true, capable partner committed to excellence in supporting your organization.

[cta]What is your biggest cleaning or maintenance challenge? Let the experts at BRAVO! provide you with a free cost analysis and help you get the most out of your facility’s cleaning and maintenance budget. Contact the experts at BRAVO! Group Services on our website, by email at news@bravobuildingservices.com, or by phone:

Corporate Office (Green Brook, NJ): 732-465-0707
Control Temp HVAC & Mechanical: (Green Brook, NJ): 732-442-5001
Regional Office (Virginia/Washington, D.C.): 703-534-0211
Regional Office (Delaware): 302-322-5959
Regional Office (Arkansas): 405-589-7038
Toll Free: 866-OH-BRAVO[/cta]